Our client is a world-leading energy group headquartered in Europe. As the company expanded, its IT infrastructure struggled to keep pace with rising demands across departments. Each department operated on separate systems with fragmented priorities, creating silos that hindered cross-functional collaboration, wasted resources and limited the full potential of technology. To solve these issues, the client partnered with FPT to implement the low-code platform ServiceNow for workflow automation and system integration. By harnessing the power of low-code, the company successfully sped up the implementation of these projects, reducing as much as 70% of coding effort compared to traditional development methods.