With over 20 millions audiences from around the world, our client – a Fortune 500 company – wishes to better understand their customers.
The goal
Reduce churn
volunteers say that they feel better – physically, mentally and emotionally
Enhance user experience
volunteers feel
a deeper connection
to communities and to others
Boost engagement
volunteering
helps people
manage and lower their stress levels
Boost sales
volunteers are
more informed, engaged
and involved in managing their health
Our Solutions
The outcome
The solution from FPT Software has successfully achieved
all goals from the client. With the valuable insights and statistics provided from
the recommendation engine, we construct tailor-made recommendation carousels with relevant contents. Personalized interactions
show the user that he/she is valued as an
individual. In turn, this engenders his/her loyalty. Users
become more engaged in the service when are able to delve more deeply into the
service without having to perform search after search.
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